Effective Date: March 10, 2025

These Terms and Conditions (“Terms”) govern your use of the website of Mothergood Health PLLC (“MGH,” “we,” “us,” or “our”), including any services or features offered through www.mothergoodhealth.com (the “Website”) and any SMS/text messaging services (“SMS Service”) you opt in to receive. By accessing our Website and/or opting in to our SMS Service, you agree to these Terms. If you do not agree, you must discontinue your use of our Website and/or SMS Service.

1. SMS/Text Messaging Service

  1. Consent to Receive SMS Messages:
    By providing your phone number and opting in, you consent to receive SMS text messages from MGH regarding appointment reminders, mental health resources, marketing updates, and other relevant communications related to our services.

  2. Message Frequency:

    • The number of messages may vary based on your appointments, communications, or preferences.

    • You may receive up to 20 messages per month, though this frequency may change as MGH deems necessary.

    • MGH and carriers are not liable for delays or undelivered messages.

  3. Message and Data Rates:
    Message and data rates may apply based on your wireless service plan. Check with your carrier for details.

  4. Opt-Out Instructions:

    • You may opt out at any time by replying “STOP” to any text message we send you.

    • After you opt out, you will receive a final text message confirming your opt-out request.

    • You may also opt out by contacting us directly using the contact information in Section 9.

  5. Help/Customer Support:

    • For help, reply “HELP” to any MGH text message.

    • You may also contact us directly at info@mothergoodhealth.com or call (847) 986-8010.

  6. Not for Emergencies:

    • Our SMS Service is not intended for use in an emergency or life-threatening situation. If you need immediate help or are experiencing a mental health crisis, call 911 or go to the nearest emergency department.

2. Website Use

  1. Eligibility:
    By using our Website, you represent that you are at least 18 years of age or the age of majority in your jurisdiction (or are using the Website with the permission and supervision of a parent or legal guardian).

  2. No Medical or Mental Health Advice:

    • The information on our Website is provided for general educational and informational purposes only.

    • It is not a substitute for professional mental health evaluation, diagnosis, or treatment.

    • Always seek the advice of a qualified mental health professional regarding your specific situation.

  3. User Conduct:
    When using our Website, you agree not to:

    • Use it for any unlawful purpose or in a way that violates any applicable federal or state law (including Illinois law).

    • Upload or transmit any material that contains viruses or harmful code.

    • Engage in any conduct that restricts or inhibits other users from using or enjoying the Website.

3. Intellectual Property

  1. Ownership:
    All content on the Website (including text, graphics, logos, and software) is the property of MGH or our licensors and is protected by U.S. and international copyright, trademark, and other intellectual property laws.

  2. Limited License:
    You may view, download, and print material from our Website for personal, non-commercial use only. Any other use, reproduction, or distribution of the content without our written permission is strictly prohibited.

4. Privacy

  1. Privacy Policy:
    Your use of our Website and SMS Service is also governed by our Privacy Policy (include a valid link), which explains how we collect, use, and protect your personal information. By using the Website and/or opting in to our SMS Service, you acknowledge that you have read and understand our Privacy Policy.

  2. SMS Privacy:
    We take reasonable steps to secure and protect your information. However, SMS/text messages may not always be encrypted. Therefore, avoid sending highly sensitive information via text. Please see our Privacy Policy for additional details on how we handle personal and health-related information.

5. Disclaimer of Warranties

  1. Website and SMS Service Provided “As Is”:
    The Website and SMS Service are provided on an “as is” and “as available” basis, without warranties of any kind, either express or implied.

  2. No Warranty of Accuracy:
    While we strive to provide accurate and up-to-date information, we do not guarantee the completeness, accuracy, or reliability of the content on our Website or the content of any SMS/text messages.

6. Limitation of Liability

  1. General:
    To the maximum extent permitted by law, MGH, its affiliates, and its officers, directors, employees, and agents are not liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of (or inability to use) the Website or SMS Service.

  2. SMS Specific:
    MGH is not responsible for any charges, errors, or delays in SMS delivery or for undelivered messages caused by your carrier or third-party service providers.

7. Indemnification

You agree to indemnify and hold MGH (including its affiliates, officers, directors, employees, and agents) harmless from any and all claims, losses, liabilities, damages, and expenses (including attorney fees) arising from or related to your violation of these Terms or your misuse of the Website or SMS Service.

8. Governing Law and Dispute Resolution

  1. Governing Law:
    These Terms are governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict-of-law principles.

  2. Venue:
    Any dispute arising from or related to these Terms shall be brought exclusively in a court of competent jurisdiction located in the State of Illinois, and you irrevocably submit to the jurisdiction of such courts.

9. Modifications to Terms

We may update these Terms from time to time. If we make material changes, we will provide notice by posting a revised version on our Website or by other appropriate means. Your continued use of the Website or SMS Service after such notice constitutes your acceptance of any changes.

10. Contact Us

If you have questions or concerns about these Terms, please contact us:

  • Email: info@mothergoodhealth.com

  • Phone: (847) 986-8010

  • Mail:
    Mothergood Health PLLC
    33 West Higgins Road Suite 950
    South Barrington, IL 60010

11. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and MGH regarding the use of the Website and the SMS Service and supersede any prior agreements, communications, or understandings, whether written or oral.

By using our Website or opting in to our SMS Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.